Privacy Policy

---

At Marshall & James Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or engage with our services.

1. Information We Collect

We may collect and process the following types of personal information:

Name and contact details (e.g., email address, phone number, postal address)

Details related to your claim or enquiry

Any additional information you provide voluntarily through forms or correspondence

2. How We Use Your Information

We use your personal information to:

Provide and manage our services

Respond to your enquiries and support your claims

Communicate with you about your case

Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties, including:

Legal or claims specialists involved in processing your case

IT service providers who support our website and systems

Regulators or legal authorities where required by law

4. Data Security

We take appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

5. Your Rights

Under UK data protection laws, you have the right to:

Access the personal data we hold about you

Request correction of inaccurate data

Request deletion of your data

Object to processing or request data portability

To exercise any of these rights, please contact us using the details below.

6. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us.